Tech Dot - Elevated errors on several models – Incident details

Claude.ai experiencing degraded performance

Elevated errors on several models

Resolved
Degraded performance
Started about 16 hours agoLasted about 2 hours

Affected

Collaboration Apps

Operational from 7:36 AM to 7:36 AM, Degraded performance from 7:36 AM to 9:13 AM

Claude.ai

Operational from 7:36 AM to 7:36 AM, Degraded performance from 7:36 AM to 9:13 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Fable 5 has now also started returning errors.

  • Investigating
    Investigating

    We are currently investigating this issue.